If you need to inquire about Bayer product, please contact us through the following telephone:

Hotline: 400-810-0360 (available by mobile or telephone)

We will try our best to provide you the information about Bayer products, but we can't propose any specific diagnosis and treatment suggestions for patients' conditions. If you have any discomfort after medication, please go to see your doctor and receive timely medical treatment.

If you want to report a side effect or quality complaint, please contact your health care professional (e.g. treating physician or pharmacist) or your local health authority, Inquiries can also be directed to:

If you observe adverse event after Bayer Animal Health product application, you can transfer the information to us directly by:

To ask other question about Bayer China, please send e-mail to .

Corporate Compliance
Conducting the Business According to Applicable Law and Company Rules
At Bayer we firmly believe that compliance is our license to operate worldwide. We all share the aim of providing people with innovative solutions that improve the quality of life.
Why Is Our Compliance Policy so Important?
The Corporate Compliance Policy outlines Bayer’s principles of business conduct. We take pride in doing things right. Each day we need to exercise good judgment, act with integrity, and observe the principles of our policy.
Corporate Compliance Principles
1. We compete fairly in every market.
Our Commitment: Bayer competes on the merits of its products and services and firmly supports the existence of free and open markets. We strictly adhere to the laws designed to promote and protect competition.
2. We act with integrity in all our business dealings.
Our Commitment: Bayer does not tolerate corruption and will refuse any business opportunity that involves any form of bribery.
3. We balance economic growth with ecological and social responsibility.
Our Commitment: Bayer endeavors to develop, produce and sell products in a safe and sustainable way that meets the needs of our employees, customers and society, and protects the environment.
4. We observe trade controls that regulate our global business.
Our Commitment: Bayer supports national and international initiatives that aim to prevent the misuse of its goods or technologies as nuclear, biological or chemical weapons or in the spread of terrorism or war.
5. We safeguard equal opportunity in securities trading.
Our Commitment: Bayer promotes open, fair and efficient financial markets by protecting its non-public information from unintended disclosure and misuse.
6. We keep accurate books and records.
Our Commitment: Bayer fully and accurately records its business activities and financial transactions to provide a fair and complete picture of its operations, assets and financial condition.
7. We treat each other with fairness and respect.
Our Commitment: Bayer strives to create the best environment for employees to perform, innovate and develop.
8. We protect and respect intellectual property rights.
Our Commitment: Bayer safeguards the value of its research and development efforts and the goodwill and reputation of the company and its brands. Bayer also accepts the valid right of others to do the same.
9. We act in Bayer’s best interest.
Our Commitment: Bayer employees are careful to separate their own personal interests from those of Bayer.
10. We protect and secure personal data.
Our Commitment: Bayer strictly adheres to the laws designed to protect and secure the privacy and confidentiality of information about individuals. This includes personal, health, family, financial and similar information.
Bayer Compliance Hotline:

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Last updated:2019-10-15